What is a cashback?
On top of the original amount you deposit into your PlayHugeLottos account, you’ll receive an additional amount too. This additional amount is predetermined and is based on the specific cashback offer you receive.
For example, if you receive a 50% cashback offer and you deposit $100, you will receive $100 in your cash balance plus an additional $50 will be added to your bonus balance. After claiming your 50% cashback offer, you will then have a total of $150 to play with.
What are the conditions of a cashback promotion?
- A minimum deposit amount will always apply.
- There will always be a maximum amount that you will be able to receive as a bonus balance.
- Your cashback promotion may apply to all your deposits within a specific period of time or it could apply to only one. This information will always be specified in the promotional email that you receive.
How are cashback promotions claimed?
The email you receive with your offer will also detail exactly how you can claim your offer and how long it will be valid for. To make the most of the promotion you’ve received, always remember to check the start and end date of your specific promotion.
While all our promotions are unique, there is one constant and that’s the way you claim your cashback. Any deposit method qualifies you for your cashback but if this is not the case we’ll specify it in your email or on the My Offers page. This page can only be accessed after you Log into your PlayHugeLottos account so be sure to Log in before trying to see any details.
What types of cashbacks does PlayHugeLottos offer?
Direct cashback
With this cashback your bonus amount will be credited to your PlayHugeLottos account as soon as you successfully complete your deposit within the specified promotion period.
Staggered cashback
Instead of your bonus amount being credited immediately, it is instead credited at a later date which will be mentioned in the email you receive along with your offer or on the My Offers page.
A staggered cashback will often apply when the promotion period runs over several days or when the cashback offer can be applied to multiple deposits during that time.
An example of a staggered cashback is when you receive a 50% cashback on all deposits made between Friday and Sunday but you only receive your bonus amount on the following Monday.
Tiered cashback
This is where we give players the choice to decide how much they’d like to receive back. Players will be able to pick between multiple cashback options and each cashback option will be associated with their own deposit amount. Based on how much is deposited, you could receive a higher percentage back in bonus credits.
Our players are at the centre of everything we do and we want to give you full control over your experience with us. Our unique tiered cashback offers allow players to decide exactly how much they’ll spend and how much they’ll receive in return. Your future is truly in your hands.
All our tiered cashback offers are also staggered which means that you will not receive your bonus amount immediately after depositing but on a specified date instead.
Other promotions we offer
Promotions FAQ
How do I know if I have an offer?
If you are eligible for a promotion, you will have received an email with all the necessary information to participate and whether or not you must redeem it in order to earn rewards.
Read more about the different types of promotions you may receive in the Promotions breakdown section of this page.
Help, I didn’t receive the reward I qualified for!
This normally occurs for one of three reasons:
- The qualifying criteria was met outside of the promotion’s validity period
- The reward is not instant, but will be credited at a later date. Check the email you received to confirm if such is the case.
- The promotion was not redeemed on [page] prior to making the qualifying purchase or deposit.
Where are my free entries?
Free entries are added to your account as “vouchers”. A voucher will remain in your account balance until it is played or expired.
To play a voucher, you simply need to enter the lottery game to which it is valid and buy 1 entry. The voucher is automatically applied to your transaction, making the cost of the entry €0.00.
Why can I not use my bonus balance?
Your bonus balance is only used when there is nothing left in your cash balance. Also note that bonuses can only be played on lottery games, whereas raffles; instant win games; scratchcards; casino games and Keno games only accept cash wagers.
Disclaimer
- If a member meets the qualifying criteria outside of the validity period of the promotion, the reward cannot be awarded retrospectively.
- Abuse of promotions may result in forfeiture of rewards, as well as bets placed and winnings earned.
- Cash withdrawals whilst having a bonus balance are subject to review, and if determined as possible abuse the bonus balance may be removed.